Content Tagged "power-bi"

Explore how a project to build a modern data ecosystem evolved into a robust and scalable framework for consolidating data from diverse sources, creating a comprehensive data lake, and delivering actionable insights using tools like Databricks, Power BI, and Python visualizations. Learn how this initiative transitioned from a concept to a transformative enterprise solution.

Discover how a shift from an inside-out to an outside-in customer-centric approach transformed decision-making for a new B2B platform. Using tools like Databricks, Power BI, and Python, this project collected and mapped user insights against company strategy to guide impactful investments.

Our initiative aimed to refine customer service operations, ensuring smoother interactions and heightened satisfaction. Through meticulous optimization, we strived to streamline support processes, prioritizing an exceptional customer journey at every encounter.

In this project, we harnessed historical data to identify patterns and proactively optimize efficiency, reduce downtime, and enhance overall service quality in outsourced IT operations. 🚀