Content Tagged "databricks"

Projects

Establishing a Unified Data Ecosystem to Drive Business Insights

Explore how a project to build a modern data ecosystem evolved into a robust and scalable framework for consolidating data from diverse sources, creating a comprehensive data lake, and delivering actionable insights using tools like Databricks, Power BI, and Python visualizations. Learn how this initiative transitioned from a concept to a transformative enterprise solution.

Shifting to an Outside-In Approach for B2B Platform Investment Decisions

Discover how a shift from an inside-out to an outside-in customer-centric approach transformed decision-making for a new B2B platform. Using tools like Databricks, Power BI, and Python, this project collected and mapped user insights against company strategy to guide impactful investments.

Customer-focused KPIs for better end-customer experience

Empower your team to track and manage Key Performance Indicators effortlessly with our solution. Customize KPIs, receive real-time alerts, and integrate data seamlessly for a comprehensive overview of performance metrics

Leveraging AI and LLMs for Customer Support Insights

Explore how ServiceNow data was transformed using Databricks, AI, and LLMs to create a more customer-oriented approach for analyzing and categorizing support tickets.